WHAT IS YOUR RETURNS POLICY?
We hope you love your order, but should you change your mind, you can return your item(s) to us, provided:
CAN I EXCHANGE MY T-SHIRT/SWEATSHIRT FOR ANOTHER SIZE?
Yes, we offer exchanges on all our clothing. Just download the returns form and follow the instructions to exchange your item.
HOW DO I RETURN OR EXCHANGE MY ORDER?
Download the returns form. Please make sure to include all details including your name, order number, the item(s) you are returning and your reason(s) for return.
Enclose your returns form with the item(s) and package up securely.
Take your parcel to any Post Office counter service.
Please obtain a certificate of postage and a tracking reference from the Post Office. It is the customer's responsibility to ensure the return's package reaches us safely so please use a tracked shipping service for peace of mind.
Send to the below address:
Literary Emporium Ltd
Sutton Barn Offices
Witham Friary
Frome
Somerset
BA11 5HA.
All returns and exchanges must be accompanied by a completed returns form. If you’re unable to print the returns form, then please ensure you include all the details from the form in your package.
CHRISTMAS EXCHANGE POLICY
We've extended our usual limit for clothing exchanges for the festive. Any item of clothing bought as a gift between 1st October - 24th December can be exchanged for a different size up until 24th January 2023.