WHAT IS YOUR RETURNS POLICY?
We hope you love your order, but should you change your mind, you can return your item(s) to us, provided:
 
  • Items are returned within 30 days of the delivery date.
  • Items must be returned as new, unworn and in a resalable condition.  
  • Earrings cannot be returned for health and hygiene reasons.
  • Items must have all tags, boxes and bags attached/included.
  • You must obtain proof of postage just in case your order is lost on its way back to Literary Emporium. Failure to do so may result in us not being able to process your return.
  • We reserve the right not to refund you if you return items to us outside the terms of our returns policy.
  • The cost of the returns must be paid by the customer.
 
CAN I EXCHANGE MY T-SHIRT/SWEATSHIRT FOR ANOTHER SIZE?
Yes, we offer exchanges on all our clothing. Just download the returns form and follow the instructions to exchange your item.
 
HOW DO I RETURN OR EXCHANGE MY ORDER?
Download the returns form. Please make sure to include all details including your name, order number, the item(s) you are returning and your reason(s) for return.
Enclose your returns form with the item(s) and package up securely.
Take your parcel to any Post Office counter service.
Obtain a certificate of postage from the Post Office.
 
Send to the below address:
 
Literary Emporium Ltd
3 Newland Gardens
Frome
Somerset
UK
BA11 1PN
 
All returns and exchanges must be accompanied by a completed returns form. If you’re unable to print the returns form, then please ensure you include all the above details in your package.