These clauses set out the terms and conditions on which you make use of the literaryemporium.co.uk website (the “Website”). Please read these terms and conditions carefully and check them periodically since they may change from time to time. By accessing this Website and/or placing an order you confirm that you have read, understood and agree to these terms and conditions in their entirety. If you do not agree to be bound by these terms and conditions, you must not place an order or use this Website.
The Website is operated by Literary Emporium Ltd. Our VAT Registration Number is 196984530 and our UK Company Registration Number is 09211195.
Mailing address: Literary Emporium Ltd, Sutton Barn Offices, Witham Friary, Frome, Somerset, BA11 5HA.
Placing an Order
You can order from the Website by ordering through our online checkout process. Once we have received your order, we will send you an order acknowledgement via email as soon as possible detailing the product(s) you have ordered.
It is your responsibility to check the order details including your delivery address and advise us immediately of any errors or admissions by emailing email@example.com
Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the product(s) ordered.
Should your item become out of stock between you placing the order and fulfilment we will let you know as soon as possible.
Orders are sent from our office during Monday – Friday using Royal Mail’s postal service. Our processing time for making and packing orders is 1 - 2 working days.
Shipping turnaround times are approximate and whilst we will do our utmost to ensure your order reaches you within these timelines, they cannot be guaranteed and there may be occasions where factors outside our control can affect delivery times. We cannot accept liability or costs incurred due to failed or delayed deliveries that are caused by third parties or circumstances that are beyond our control.
Delivery will be to the address(es) you have specified in your order. If any of these details are incorrect, we cannot be liable for any items that have not been received.
For international deliveries, please allow up to 6 weeks for your order to arrive. Orders will not be classed as lost until this time-frame has passed.
Customers in Europe may now pay additional local charges to receive goods following the UK’s exit from the European Union. Please check with your local customs authorities. Payment of any fees would need to be paid by the recipient to receive their goods and we’re afraid we cannot be held responsible for any local charges.
If you’ve not received your order, please get in touch with us within 35 working days for all UK orders or 60 working days for all international orders at firstname.lastname@example.org
Unfortunately we’re unable to look into delayed orders once these time periods have passed.
For more information, please see our Shipping page.
We hope that you love your order however we understand that you may need to send something back. Items can be refunded within 30 days of receipt of item. Items must be returned as new with the original packaging. It is the customer's responsibility to ensure the returns package reaches us.
Please note earrings cannot be returned.
To return an item, please read our full returns information on our Returns & Exchanges page.
We take great care to ensure that all product details, prices and images are correct on the Website. Whilst all reasonable efforts have been made to portray our product(s) accurately, variations may occur and we cannot guarantee that any given image will reflect the full design related to that product. All measurements are approximate and product colour(s) can differ slightly from those displayed on your computer or electronic device screen.
All content (photographs, designs, style, original concepts, written text and products) are owned by Literary Emporium Ltd. All contents cannot be reproduced without prior permission.
All intellectual property rights in our designs and products (and in the images, text and design of this website) are and will remain the property of Literary Emporium Ltd. Any infringement of these rights will be pursued seriously.
Further Terms relating to the Website’s Limitations of Liability and Third Party Links can be found on the Terms of Service page.