Once your order has been handmade, it will be dispatched using Royal Mail's first class service. With this service there is usually a 3 - 5 day turnaround time. Delivery is FREE for orders over £15 and £1.50 for orders under.
If you need your order in a hurry please select the Express Two Day Shipping option at the checkout. This costs £6.95 and your order will arrive via Royal Mail's Special Delivery in two working days. You will be provided with a tracking reference when your order has been dispatched and a signature is required on receipt.
Please note this service does not deliver on the weekend so if you place an order on a Thursday, it will be dispatched on Friday and delivery on Monday.
International orders are sent via Royal Mail's Airmail service. Delivery is £3.00 and takes around 12 - 20 business days to arrive depending on where in the world you are located.
International Tracked orders are sent using Royal Mail's Tracked and Signed service and take around 7 - 15 days to arrive depending on where in the world you are located. Prices start at £7.95 and are dependant on the weight of your parcel. You will be provided with a tracking reference number and a signature is required on receipt.
We hope that you love your order however we understand that you may need to send something back. Items can be refunded within 30 days of receipt of an item. Items must be returned as new in the original packaging.
Please head over to our Returns & Exchanges page for details on how to return your order.
If you need any further information or help with an order you have placed please email firstname.lastname@example.org