Christmas Shipping Information
Please place your orders by the below dates to give them the best chance of arriving before Christmas.
Due to seasonal Royal Mail delays, these dates are not guaranteed to please order as early as possible!
INTERNATIONAL (outside of the UK) - Sunday 3rd December
UK - Thursday 14th December
You can still place orders after these dates but they may not arrive before Christmas. Our office will be closed from 15th December - 2nd January.
Once your order is ready it will be dispatched using Royal Mail's first class service. With this service there is usually a 2 - 5 day turnaround time. Delivery is FREE for orders over £35 and £1.95 for orders under.
Delivery will be to the address(es) you have specified in your order. If any of these details are incorrect, we cannot be liable for any items that have not been received.
Please note that due to the ongoing disruption at Royal Mail we are currently only offering Tracked Airmail shipping to international destinations. Please plan for shipping delays when ordering from outside of the UK.
International orders are sent via Royal Mail's Tracked Airmail. The delivery cost depends on the weight of your parcel and starts at £6.95. Airmail shipping takes around 10 - 30 business days to arrive depending on where in the world you are located. Please be aware that during times of strike action, or other externals delays, delivery to destinations outside of the UK can take longer than the estimated dates.
Please note: Customers in Europe may now pay additional local charges to receive goods following the UK’s exit from the European Union. Please check with your local customs authorities. Payment of any fees would need to be paid by the recipient to receive their goods and we’re afraid we cannot be held responsible for any local charges.
Customers are responsible for any local charges, custom taxes and duties that may be charged. Payment of any fees would need to be paid by the recipient to receive their goods and we cannot be held responsible for any local charges once the package has been shipped. Please note that customers in Europe may now also pay additional local charges to receive goods following the UK’s exit from the EU. Please check with your local customs authorities if you are unsure.
We hope that you love your order however we understand that you may need to send something back. Items can be refunded within 30 days of receipt of an item. Items must be returned as new in the original packaging.
Please head over to our Returns & Exchanges page for details on how to return your order.
If you need any further information or help with an order you have placed please email email@example.com